Policy overview:

  • HOMES will follow the laws in British Columbia and Canada to keep personal information safe and protected.
  • Personal information given to HOMES by a stakeholder will only be used in ways that the stakeholder approves of.

Personal information is information such as your:

  • Name
  • Phone number
  • Medical reports
  • Relationships
  • Address
  • Any other private reports that identify who you are

Personal information can be given, used, and shared in ways such as:

  • Writing
  • Speaking
  • Photographs
  • Through a computer

People can give HOMES their okay to collect, keep, use, or share personal information in writing or by speaking to HOMES staff.

  • Personal information belongs to each person.
  • Adults have the power to make the decisions about how their personal information is collected, used, and shared with others.
  • Sometimes, a family member or advocate of an adult has the power by law to make decisions about the person’s personal information.
  • Children’s parents or legal guardians have the power to make the decisions about how their personal information is collected, used, and shared with others.
  • The information that HOMES has about a person will not be shared without that person’s or guardian’s approval.
  • People have the right to look at or check their personal information at any time to make sure it is correct.
  • People can ask that information be changed if they believe the information is wrong.
  • People have the right to take away HOMES’s permission to use their personal information, and HOMES will stop right away.
  • HOMES will clearly tell the stakeholder what the possible results would be for taking away their consent.
  • HOMES will inform all stakeholders about how it will use personal information before or when the person gives the information to us.
  • HOMES will not use personal information for other reasons without asking for the person’s okay unless required by law, or if there was a large concern about the person’s health and safety.

HOMES will protect personal information in ways such as:

  • Locked cabinets
  • Password codes to computers
  • Confidentiality statements signed by all HOMES staff
  • Putting files away as soon as they are finished being used

HOMES has a Privacy Officer who makes sure all the British Columbia and Canada laws and HOMES policies about keeping personal information safe and protected are followed.

If you have a question or concern or want to make a complaint about how personal information is collected, kept, used, or shared, please contact H.O.M.E.S’s Privacy Officer:

Shelley Rath H.R./Quality Improvement Director
Phone: 604.852.7888